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Jot us a note and we’ll get back to you as quickly as possible.

Our Promise:
Prompt Response:We are dedicated to addressing your concerns within 24 hours.
Professional Support:Should you face any defects or quality issues, our after-sales team is ready to help. 

Hours: 8:00AM - 5:00PM EST

Email: support@sibayspets.com

Sibays brand business cooperation email: support@sibayspets.com

How to Reach Us:
Product ID Required:To expedite the resolution process, please provide your product purchase ID.
Detailed Description:Share your questions and concerns in detail, and include pictures or videos if possible. This will help us understand and resolve the issue more effectively.
Preferred Contact Methods:We recommend contacting us via Email for clear communication and record-keeping.

We appreciate your understanding and look forward to assisting you. Thank you for choosing Sibays.

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